Contact US: Getting in Touch with TalloWorks
At TalloWorks, our connection to our customers is just as important as our connection to the land. Whether you have a specific question about our rendering process, need guidance on which tallow balm is right for your skin type, or simply want to share your experience with our products, we are here to listen.
Our ranch is located in the heart of Wyoming, where the air is crisp and the traditions are deep. While we are often out in the pastures or working in the production kitchen, we make it a priority to respond to every inquiry with the care and attention you deserve.
How Can We Help?
We love hearing from our community! Please feel free to reach out regarding:
Product Recommendations: Not sure if you should start with the Aloe & Lavender Tallow Balm or our Scent-Free options? Tell us about your skin goals, and we’ll help you build a routine.
Wholesale Inquiries: Interested in carrying TalloWorks products in your boutique, apothecary, or local market? We offer wholesale opportunities for partners who share our commitment to regenerative agriculture and traditional wellness.
Order Support: Need to track a package or make a change to a recent order? Our team is dedicated to ensuring your TalloWorks delivery arrives safely at your doorstep.
Education & Sourcing: Curious about our grass-fed standards or the "nose-to-tail" philosophy? We believe in radical transparency and are happy to discuss how we source our suet and essential oils.
Contact Information
Email Us: For the fastest response, please email us at info@johnsonfamilyranches.com. We strive to reply to all messages within 24–48 hours, Monday through Friday.
Connect on Social Media: Follow us on Instagram and Facebook for a behind-the-scenes look at ranch life, new product launches, and tips on living a more ancestral, toxin-free lifestyle.
Call/Text: 801-953-9442
Frequently Asked Questions
Before reaching out, you might find a quick answer here:
Shipping: We ship nationwide via USPS and UPS. Most orders are processed within 2–3 business days.
Returns: Due to the artisanal and personal nature of our products, we handle returns on a case-by-case basis. If a product arrives damaged, please let us know immediately!
Shelf Life: Since our products are free of synthetic preservatives, we recommend using your tallow balms and soaps within 12 months of purchase for maximum freshness.